We certainly endorse anti oxidants, but would rather have seen this product have combined some sort of therapeutic ingredients in the formula as well.  Obviously this is an attempt to make consumers purchase the other half of their eye products, effectively doubling the cost of their products. 

SkinCeuticals has two categories of products, products that prevent and products that correct.  While this provides consumers the options and freedom to choose the type of treatment they desire, the company intends on consumers purchasing two products rather than combining the two treatments into one bottle.  While marketing campaigns like this are not unethical, it demonstrates a clear focus on profits, vs. consumer satisfaction, which is a large concern of ours. 

Company Reliability

We take exception to companies that try to trick consumers or take advantage of them under the guise of ulterior motives.  Whether it is a mandatory auto ship program or separating treatment and prevention options in an obvious attempt to maximize profits, consumers are not the main focus.  And when you consider the cost of the products and the need for continued use, we prefer to work with companies that actually care about the well being of their customers. 

Complaint Index

Consumer complaints were relatively minimal for SkinCeuticals, however there were reports of lack of customer service.  We did not have that experience ourselves, but felt it important enough to notate.  Other complaints seem to revolve around the same issue we had, the blatant separation of products in an attempt to make as much money as possible.